Company: AO (American Income Division)
Location: 100% Remote (U.S. Residents Only)
Are you ready to build a career where your attitude, ambition, and work ethic matter more than your résumé?
AO is seeking motivated, goal-oriented individuals to join our growing remote team as an Entry-Level Customer Service Representative . Whether you're entering the workforce, changing careers, or looking for an opportunity with real advancement potential, we'll provide the training, mentorship, and support to help you succeed.
In this role, you'll work directly with clients who have requested information regarding their supplemental benefits, helping them understand their options while providing outstanding customer service through virtual appointments.
If you're coachable, driven, and ready to grow, this could be the opportunity you've been looking for.
No prior insurance experience is required.
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, professional development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build rewarding careers from home while receiving ongoing coaching, leadership development, and support.
As an Entry-Level Customer Service Representative , you'll work directly with clients while developing communication, customer service, and leadership skills.
We believe exceptional careers are built through mentorship, consistency, and continuous growth—not years of experience.
Our fully remote environment gives you the flexibility to work from anywhere while developing valuable professional skills and advancing based on your performance.
Advance based on your initiative and results—not seniority.
Qualified representatives have opportunities to pursue:
We're looking for individuals who demonstrate:
Experience in any of the following is beneficial:
No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.
Applicants must:
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.
If you're ready to start a career where your ambition matters more than your experience, your growth is supported through mentorship, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a future filled with opportunity, flexibility, and unlimited growth potential.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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